Avaya IP Office

With Avaya IP Office, you can choose the solution that is right for your business. Use it as a voice solution, employing either IP technology, more traditional telephony or a combination of both, and you can benefit from a comprehensive set of telephony features. Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all in one solution you can use it as a converged solution delivering both your voice and data requirements. IP Office also provides networking capability so you can deploy the solution that's right for your business across a number of locations with one central management point.

Avaya IP Office is also an applications platform delivering the tools that could help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Powerful business tools such as Customer Relationship Management are supported through a range of applications from basic call handling to full call center functionality including real time and historic reporting.

Avaya IP Office can also help businesses to improve productivity in the work place. Its sophisticated applications such as integrated messaging, voice mail and auto attendant can help your staff to manage calls and messages more efficiently. Support for remote working is an integral part of the portfolio ensuring that home and mobile workers can work as effectively remotely as they could from an office location.

The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application, that connects to the Avaya IP Office system using the TCP/IP protocol.

Every Avaya IP Office platform protects your investments by supporting common software, telephones, and applications, and a range of device and user capacity. Expansion modules help you meet your changing or growing needs while retaining the cost-effectiveness of your original investment.