The
Panasonic KX-TDA200 is the answer for you if your business is
to be competitive, it needs an up-to-date business communications
system that works seamlessly with IT, and combines voice and
data in one low-cost, next-generation, hybrid solution.
A sophisticated
combination of PBX reliability and IP technology, the IP-enabled
Panasonic KX-TDA200 cost-effectively bridges the gap between
your telecom requirements today, and your demand for future
integrated solutions. Just what you would expect from one
of the UK’s most successful business communication solutions
providers.
Both the
KX-TDA100 and KX-TDA200 phone systems can be installed within
a 19” rack and can adapt to meet your needs now and
in the future, making it easy to upgrade or expand, providing
a more cost-effective solution to suit your company’s
specific needs.
The
desktop call centre
Once upon
a time call centres were associated with large telesales companies.
These days more and more companies are making the most out
of the extra facilities a call centre can offer, whether they
be telesales, customer service or any other company department.
The KX-TDA200
makes it possible to integrate voice and data, meaning you
have available to you all the features and functionality of
a full call centre, whatever the size of your business.
(CTI)
Computer Telephony Integration
CTI Enables
you to have fast easy access to customer files while they
are on the telephone, linking your database with your telephone
system. CTI enables you to keep track on customer information
as your company grows. CTI enables you to create a powerful
business tool that can only enhance your customer relationships.
Monitored
Performance
Panstat
call management software enables you to monitor how your telephone
system is being used, whether it be for a single department
or for the whole company.
The Panstat
call management software is easy to use and offers daily,
weekly, monthly and anually reports in an easy to read format.
Panasonic
KX-TDA200 Key Features
- Inc
L-type PSU
- Initial
Configuration: 0 lines and 0 extensions - max configuration
128 lines or 128 extensions
(256 digital extensions with v1.1 - free software upgrade
3rd quarter 2003)
- Caller
ID on analogue lines (DPT only - SLTs from version 1.1)
Message waiting lamp on SLTs
- 19inch
rack mountable (option)
- Mulit-tenancy
operation
- Advanced
hotel features
- Digital
X-DP - version 1.1
- DISA
with messages
- Voice
Over IP
- ARS/LCR,
Automatic ISDN Setting (BRI)
- Background
Music (BGM)
- Budget
Management
- Busy
on busy
- Call
barringCall
logging
- Call
park with indication
- Call
pickup groups
- Calling
Line Identification (CLI)
- Class
of service (CSS)
- Data
line security
- Delayed
ringing
- Direct
In Lines (DIL), Direct Inward Dialling (DIL)
- Echo
cancellation
- Electronic
lock
- Emergency
Call
- Existing
APT/DPT compatibility
- Extension
groups
- External
BGM
- External
sensor / relay control
- Flexible
numbering plan (5-digit)
- Floating
extension
- Greeting
message
- Host
PBX acces code
- Hunting
groups
- Hurry-up
transfer
- Intercept
routing - busy/DND
- Intercept
to trunk
- Manger
functions
- MPR,
Card / CS software download
- Multiple
language support
- Online
diagnostics
- Operator
functions
- PC
console PC phone (optional)
- PC
programming
- Paging
groups
- Quick
set-up
- Remote
alarm notification
- Remote
extension status conrol through DISA
- Ring
groups
- Special
carrrier access
- System
memory expansion
- Tenant
service
- Timed
reminder
- Time
service (day/night/lunch/break)
- Trunk
Groups
- Uniform
call distribution (UCD)
- VIP-call
- Visual
caller ID
Add
ons:
- Music
on Hold
- Call
Costing Printer
- Voice
mail/processing (KX-TVP range)
- Integrated
system DECT
- Call
Mangement Software
- 1st
party CTI (Callstream)
- 3rd
Party CTI (DTA)
- Call
Centre Management
- Hotel
Management (full front of house)
- Call
Queing
- Headsets
(Panasonic TC-1 & Sonata
|
