ipVS 20 - up to 20 extensions
ipVS100 - up to 100 extensions
ipVS500 - up to 500 extensions
ipVS1000 - up to 1000 extensions

IP VoiceServer is a feature packed VOIP PBX Telephone for small and medium sized business users. The IP Voice Server PBX is available for use with analogue lines, ISDN2e and ISDN30e. The IP Voice Server includes features such as Voicemail, Auto Attendant, Call Queuing, VOIP Branch Connectivity, IP Extensions, SIP Trunks and Call Recording as standard.

The IP Voice Server VOIP PBX Phone System is compatible with many of the leading VOIP Phone manufacturers such as Aastra, Atcom, Polycom, Snom, Hitachi, Grandstream and Linksys.

HiPath 540
HiPath 3350 / 3300
HiPath 3550 / 3500
HiPath 3750 / 3700
HiPath 3800
HiPath 2030
HiPath BizIP

KX-TE308
KX-TE824
KX-TDA15
KX-TDA30
KX-TDA100
KX-TDA200
KX-TDA600
KX-TDA DECT
KX-TDA Voicemail

Westlake Communications supply a range of Panasonic phone systems, handsets, voice mail systems and voice PBX products. Whatever your requirements - cost effective access to the digital network, plug and play telecommunications, easy upgradeability - we can supply a phone system solution to suit you.

We can supply and install bothe the analogue KX TES and the Digital KX TDA Panasonic telephone systems.

Nortel BCM50

The BCM50 is a small yet feature packed converged telephony system from Nortel, bringing advanced telephony and IP telephony into the small sector, and remote/brach offices for organisations.

The Nortel BCM 50 offers all the features of the ever-popular Norstar and most phone systems including transfer, hold, hunt groups, page, internal/external dial, call barring etc. - please call if you have specific needs and need to ensure compatibility.

Available bundles with Analogue up to 8 analogue lines/ trunks, ISDN2 (BRI - up to 8 lines), or ISDN 30 (PRI - up to 30 lines)

Avaya One-X Quick Edition PBX

The Avaya One-X Quick Edition is a small business telephone system which can be easily installed by the end user. The Avaya Quick Edition is a VOIP telephone system that uses intelligent Peer 2 Peer technology in the handsets that once connected to the Local Area Network, automatically locate other handsets and configure themselves.

The Avaya One-X also comes with a convenient 4 port analogue telephone line connection device so that it can easily be connected to existing telephone lines. The Avaya One-X Quick Edition provides many of the features of larger telephone systems such as Voicemail for each extension, Auto Attendant, VOIP Extensions for home worker and branch offices, SIP Trunks and has the advantage of being easily installed and configured by the end user which means a great saving on installation costs associated with traditional telephone systems.

Would you buy a Car with no Dashboard?

Call Management Software is a vital component of managing Telphone Systems efficiently. Whether large or small, the main demand from compaines is knowing more about what is going on in their business.

Call Management Software provides calling pattern analysis, to show which areas are being called most frequently. It also provides details of response times for inbound telephone calls, showing the businest times of the day for the phone system and identify when calls are not being answered quickly enough.

Call Management Software also helps monitor costs, broken down into extension or department for cost allocation and it will even identify whether the business requires extra telephone line capacity, and also identify whether there is excess line capacity which can result in immediate line rental savings.

Call Recording

Xtension Call Recorder
Retell Call Reorders
Oak Call Recording

Telephone Call Recording Systems

From small business phone recording systems for transaction verification or compliance, to large scale solutions for call centres, financial institutions, and the public safety sector.

Call recording for single telephones, extension phones, analogue lines, isdn lines (ISDN2 and ISDN30), VOIP Voice Over IP and call recording for gsm gateway / fixed cellular terminal.

BUSINESS TELEPHONES

We supply a range of analogue (POTS) telephones for use with many of the telephone systems that we supply and install. Analogue Telephones can be connected to the analogue extensions of phone systems. We supply many analogue telephones from the world's leading manufacturers including BT, Interquartz, Doro and ATL.

On Hold Marketing

On Hold Messages and
Marketing On Hold

Messages On Hold - In a perfect world no one would put their callers on hold, but on hold and transfer are used more than any other feature of your telephone system. We can turn this problem area into valuable marketing time, and really get it working for you. Our aim is to enhance your company's marketing efforts with professionally created music and message programmes which are played to callers on hold or whilst queuing.

In many cases we can create a personalised on hold message which can easily be integrated into may phone systems on hold music (usually CD or .wav file) and this on hold messaging / marketing service can be provided for a single low cost payment.

If you are a growing business that needs to upgrade your existing cabling infrastructure then you could benefit from Structured Cabling. It is ideal if you need to add more equipment to your network and increase the numbers of users on your network. You could also benefit if you are considering networking your voice and data equipment for the first time or if you are about to relocate offices.